Services
Consultations
Paediatrics and Child and Adolescent Health
OnlineDr.Click
About this service
Online medical consultation for children and young people, from birth to 17 years of age. It allows symptoms to be assessed, health problems to be monitored and questions about growth, development and prevention to be discussed. It covers common conditions, such as colds, and the follow-up of chronic conditions, such as asthma or diabetes. The doctor provides individualised advice and recommends an in-person assessment when necessary. Support for children, young people and carers, with the convenience of a remote consultation.
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Help and preparation
Prepare questions about the child and relevant health information for the appointment.
Questions about this service
How do I prepare a consultation for a child?
State the child's age and reason for the appointment and have relevant health information available. Medication, allergies, symptom progression and a dated weight may be useful depending on the concern.
Identify the person accompanying the child and their role. The paying account does not prove authority to represent the child or grant automatic access to all data. The doctor determines suitability for video assessment and any need for a physical examination.
Can additional tests be requested after I have paid?
Yes. The doctor may request clinically relevant evidence for a properly informed decision, such as another professional's report, optometry, diagnostic tests or updated blood tests.
The request must be proportionate and relevant to the assessment; it does not mean every patient needs the same tests. An immediate decision may not be possible. Do not assume that third-party tests are included in the consultation price.
Does an appointment guarantee a certificate or prescription?
No. The consultation is a medical assessment. Issue depends on the available information, necessary documents and requirements for the intended purpose.
The doctor may issue a document, request further evidence or decide that issue is not justified. The same applies to prescriptions: payment does not oblige the doctor to prescribe a specific medicine or guarantee fitness.
Our professionals
Preparing for your appointment
After booking, check the details and instructions sent by email. For online care, choose a quiet place and check your internet connection.