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The website  and the clinics affiliated with the Dr.Click network (units) are the entities responsible for collecting and processing Users' personal data.

The personal data collected will be processed and stored by computer:

  • By network units;

  • Or by entities subcontracted by it.

They are intended to respond to your appointment scheduling requests. 

Access to the Customer Area online  implies prior registration, and the processing of personal data, in this context, is the subject of a separate Privacy and Cookies Policy.

To this end, the legal basis for the processing of personal data will be the execution of a contract to which the data subject is a party (with Dr.Click, its managing entities or affiliates) or a pre-contractual diligence at the request of the data subject. data, as applicable.

The personal data collected will be kept in order to allow your identification only for the period necessary to pursue the purposes of collection or further processing, after which they will be deleted.

The Dr.Click network units assume that the collected data were entered by the respective holder and that their insertion was authorized by the same, being the same true and exact.

Data collection and processing

Under the terms provided for by law, the User is guaranteed, at all times: 

  • The right to access, update and rectify your personal data;

  • The right to delete or limit your processing;

  • The portability of your data;

  • The right to object to their processing, once the legally established conditions have been verified. 

You can exercise these rights directly in the Client Area and also  by means of a written request addressed to Dr.Click via e-maill:

user rights

The Dr.Click network units may communicate your personal data to/when:

  • Other entities of the Dr.Click Group, to enable the response to requests for clarification/comments/suggestions that you send us, if applicable;

  • Subcontracted entities for the aforementioned purposes, under the terms of the contracts entered into with them;

  • Such data communications are necessary or appropriate:

(i) under applicable law;

(ii) is carried out within the scope of compliance with a legal obligation/court order; 

(iii) a decision by the National Data Protection Commission or another competent supervisory authority;

(iv) or to respond to requests from public or governmental authorities;

  • The communication is carried out to protect the vital interests of Users or any other legitimate purpose provided for by law.

data sharing

A rede Dr.Click develops  uses its best efforts to protect Users' personal data against unauthorized access via the Internet. For this purpose it uses security systems, rules and other procedures, in order to:

Ensuring the protection of personal data; 
To prevent unauthorized access to data, improper use, disclosure, loss or destruction.
It is, however, your responsibility to ensure and ensure that the computer you are using is adequately protected against harmful software, computer viruses and worms. 

Additionally, you should be aware that the risk of personal data and passwords being accessed by third parties, without authorization to do so, is aggravated without the adoption of adequate security measures. For example:

Secure configuration of the browser;
Updated antivirus software;
Security barrier software;
The non-use of software of dubious origin.
However, it should be noted that whenever data collection is carried out on open networks, such as the Internet, your data may circulate without security conditions, with the risk of being seen and used by unauthorized third parties.

Security measures

Without prejudice to any other administrative or judicial remedy, the User is entitled to file a complaint with the National Data Protection Commission or another competent supervisory authority under the terms of the law, if he understands that the processing of his data by Dr. Click violates the legal regime in force at all times.


If you have any questions related to the processing of your personal data and the exercise of the rights conferred by the applicable legislation and, in particular, referred to in this Policy, please contact us by email:_cc781905-5cde-3194-bb3b


See all information related to a cookie policythis page.

cookie policy

The management entities of Dr.Click da Luz reserve the right, at any time and without prior notice and with immediate effect, to amend, add or revoke, partially or totally, this Privacy Policy Privacy.

Any changes will be immediately published on this same page online. If the changes are substantial in terms of how your data will be treated, we will inform you of them, if we still keep the contact details made available.

Changes to the privacy policy

Privacy Policy

The entities that manage the Dr.Click and Lisboa Saúde brands guarantee that users of this website (together “Users”) respect for their privacy, adopting the necessary measures to protect their personal data.

The access and visit to this website, by itself, does not imply the automatic availability of any personal data that identifies the User.


However, the use of certain contents or services may imply that Users provide personal data.

This Privacy Policy is an integral part of Terms of Use  from website Dr Click e regulates the collection and processing of personal data provided by Users, as well as the exercise of their rights in relation to this data.

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