This consultation is intended for monitoring, health promotion and disease prevention in children and young people under the age of 18 and must comply with the monitoring schedule recommended by the normative circulars of the Directorate-General for Health (DGS) and strategic guidelines of the National Health Plan.
 

Child health consultations are carried out by pediatricians or family doctors with specialization in pediatrics and adolescent health.

The online child health consultation can be used by parents, guardians or young people themselves (over 16 years old) to obtain advice on their health or to make requests for regular medication or requests for additional diagnostic tests.

There are health situations that require an in-person assessment to ensure the quality of care provided to the child or young person. Some examples (among others) are: trauma and falls, high fever without other complaints, urgent and emergency situations such as intense shortness of breath that has not been previously diagnosed or treated, seizures, or fainting.

In situations where the doctor determines that the situation that prompts the consultation should be assessed in a face-to-face consultation, the consultation is usually cancelled by the doctor and the amount paid is refunded. Consultations are not cancelled, nor is the amount refunded, when any medical procedure is performed, such as issuing prescriptions, issuing tests, or providing additional advice to parents, guardians or adolescents on other health issues other than those that cannot be resolved in an online consultation.

Existem muitas situações que, não sendo urgentes, podem ser tratadas em consulta online, tais como (alguns exemplos):

- aconselhamento aos pais sobre cuidados das crianças;

- aconselhamento sobre aleitamento;

- prescrição de medicação habitual da criança;

- algumas doenças da pele que possam ser observadas através de câmera, fotografia e videoconsulta;

- prescrição de exames de rotina;

- prescrição de vacinas fora do Plano Nacional de Vacinação;

- emissão de alguns tipos de declarações médicas;

- aconselhamento sobre doses e medicação pediátrica;

- segunda opinião médica sobre a situação de saúde da criança

- apoio ao farmacêutico quando necessite de esclarecimentos adicionais sobre posologias e tipos de fármacos adequados a cada caso.